In the wake of the controversy following Fuzzi Bunz’s and Eco Nuts’ failure to get funding from Shark Tank investors in the past few weeks, I remembered Ilana’s and Amy’s success in Canada’s Dragon’s Den from last January.  I decided to catch up with them and hear how this win affected their business.

Please tell us about your family.

How did you meet your husband?

Ilana: One of the best decisions I ever made was to move to Montreal to study Graphic Design because not only did it set me off on my very exciting career path, but it also led me to my husband!

Amy: We met at church in Australia when I was living there.  He is from New Zealand but was also living in Australia at the time.  He saw my birkenstocks and lovely pedicured toes and his heart was mine.  We still go to church together as a family every Sunday and our faith (Latter-Day Saint) is a big part of our lives.  It keeps us united, which, after 12 years of marriage, is code for “in love”.  ;)  And I still wear birkenstocks and have lovely pedicured toes.”

Tell us about your children

Ilana: I have three girls, Azure age 8, Phoenix age 5 and Ione age 2.2.

Amy:  I have three super tall, strong boys who are absolute sweethearts: Bailey (9), Davray (8), Sacha (5) and I have a little girl who was born on my birthday almost two years ago.  I am in love with all of them – in case you couldn’t tell!  ;)

How did you both meet? How long have you been friends?

Ilana: I think I can speak for both of us on this one! Amy and I are both ardent homebirthers and when I was pregnant with my first and she with her second we were the only English speaking customers of our French-Canadian midwife, so she put us in touch! One thing led to another and we ended up in business together.

What inspired you to create AppleCheeks?

Ilana: Amy and I got our feet wet in retail and at the time we were both committed cloth diaperers. We had a few brands in store at the time but we were never satisfied with either the quality of the products or the level of customer service these companies were willing to offer their (read OUR) customers, so we decided we could do much, much better! And we did :)

How do you separate responsibilities between the two of you?

Ilana: We are very complimentary personalities and as well our strengths are complimentary, so the evolution of our partnership has logically followed. From time to time we do sit down and re-evaluate our roles to be sure we are not overlapping, but for the most part it’s just worked out nicely!

AppleCheeks at Dragon’s Den.

Last January, Ilana and Amy appeared at Dragon’s Den seeking investors to support the growth of their business.  Here is a clip from that show.

How has the Dragon’s Den appearance affected your business?

Ilana: The exposure has been AMAZING! We had been warned that things would explode but I don’t think we really believed it. We have achieved the next level of brand awareness and are quickly heading for the next one after this one!

What was the response?

Amy: Overall it was very favourable.  There was some concern about the mention of us exploring overseas production but what the viewer couldn’t know was that the full sequence of events during the taping had been edited like mad.  After the airing of the show, we put out a blog post explaining the full story, which is that we are committed to maintaining our current line made in Canada.  We were exploring options for other products made overseas but in the end have decided to keep things as they are for now and, ideally, in the long run too.

Did you get more visits to the site?

Amy: Yes, many!  It was great exposure.

Do you think you converted more disposable users to cloth?

Amy: For sure!  We received tons of very positive feedback from people not familiar with modern cloth diapers.  In fact, that was one of the principle motivations for doing the show – for exposure to the cause in which we believe so much.

Did you get a lot of calls? How about your site, did it crash after your appearance aired?

Amy: We had prepared our site in advance so it was ok.  Yup, lots of wonderful phone calls and emails.  It was so wonderful to feel the love!

We have since noticed how hard it is for companies to do well against the millionaires and are glad it was such a positive experience for cloth diapering and for AppleCheeks!

What are your plans for AppleCheeks?

Ilana: Diaper domination! Ha ha! We would love to continue with our current business model and expand it to include other related products that have a larger market appeal.

On a personal note

How do you balance running a growing business with family?

Ilana: We’ve set up our work week to be family friendly. Our work day ends by 5pm at the very latest, often earlier, and Fridays are a work from home day. And for me I have gotten very good at compartmentalizing and switching into family mode when I’m not at work. It took a few years but I have developed faith that the world isn’t going to explode if I let my guard down ;)

Amy: Well normally I would say that I have a wonderful husband who is a fully participatory partner and then some…. But this year he has gone back to school in Ottawa (1.5 horus away) so there is NO balance.  We are hanging on by a thread.  But next year will be better (“I hope” – she says with quiver in her voice).

What do you like to do on your downtime?

Ilana: I cook! That pretty much sums it up.
Amy: Me too, I love to cook and bake.  I also love to play outdoors with my kids and garden.

Living or deceased what famouse person would you like to meet?

Ilana: Totally unrelated to anything, I would really LOVE to meet Michael Jackson.
Amy: I am a celeb lover so there are many!  But I go to bed every night with The Rock so my needs are fulfilled just fine, thank you (insert photo of my husband here :) )

Anything else you think would be fun for others to know about you?

Ilana: – We are super approachable, open, cool as cucumber chicks who just ADORE our customers at every level and worship the ground they walk on. We love to have fun and we really enjoy each other’s company.
Amy: What she said ^^^ except maybe not the last part.

Business Name: AppleCheeks Cloth Diapers
Mama: Ilana and Amy
Description: AppleCheeks is a mom-owned Canadian cloth diaper company with a reputation for excellence! Not only can we claim that our products outperform on every level, but our customer service is second to none!
Founded: April 2008
URL: http://www.applecheeks.com

Creator of the Pin and the Corner. Proud mama of 2!

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1 Comment on Ilana and Amy’s (AppleCheeks) Success after Dragon’s Den

  1. Laura says:

    wondering who made the crochet animal hat in the pic?

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